Privacy Policy

ArabLanka.com ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using the Platform you consent to the practices described here.

1. Information We Collect

1.1 Information You Provide

• Registration: name, username, email address, country, password (stored as a secure hash)
• Profile: avatar photo, bio, phone number (optional)
• Listings & Posts: job listings, buy/sell listings, matrimony profiles, Q&A posts, chat messages — including any photos uploaded
• Contact details in listings: phone numbers, WhatsApp numbers you voluntarily include

1.2 Information Collected Automatically

• IP address and browser/device information for security and anti-spam purposes
• Session data (cookies) to keep you logged in
• Page view counts on listings and profiles
• Google Analytics data (anonymised, aggregated traffic statistics)

2. How We Use Your Information

• To create and manage your account
• To display your posts and listings to other users
• To send account-related emails (registration confirmation, password reset)
• To moderate content and enforce these Terms
• To improve and maintain the Platform
• To comply with legal obligations or respond to lawful authority requests

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Contact Details in Listings

When you voluntarily include your phone number or WhatsApp in a listing, you accept that registered members of ArabLanka will be able to see and contact you using those details. ArabLanka is not responsible for any unsolicited contact you receive as a result.

4. Cookies

We use essential session cookies to keep you logged in. We also use Google Analytics cookies for anonymised traffic analysis. You can disable cookies in your browser settings, but this may affect your ability to use the Platform.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal profile data. Listings, posts, and messages may be retained in anonymised or archived form for moderation and legal purposes. Backup data may persist for up to 90 days after deletion.

6. Your Rights

• Access: You may request a copy of the personal data we hold about you.
• Correction: You can update your profile information at any time from your account settings.
• Deletion: You may request deletion of your account and associated data by emailing [email protected].
• Withdrawal of consent: You may withdraw consent to data processing at any time, though this may require account deletion.

7. Security

We implement reasonable technical and organisational measures to protect your data, including password hashing, HTTPS encryption, and session security. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

The Platform may contain links to external websites (e.g., news articles, WhatsApp groups). We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes. Continued use of the Platform after changes are posted constitutes acceptance.

10. Contact

For privacy-related requests or questions, contact us at [email protected].